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Mid-American Customer Satisfaction Questionnaire

Your complete satisfaction is our goal at Mid American. We would sincerely appreciate you taking a moment to fill out this brief survey. Feel free to be as descriptive as possible in the comment box below. Thank you for choosing Mid American for all your heating and cooling needs.

First Name:
Last Name:
Email:


1.	When you first made contact with our company, were our employees efficient and courteous?	YES NO

2.	Did our company representative explain the steps of the installation and how it would be performed?	YES NO

3.	Was the installation completed on time?	YES NO

4.	Were the members of the installation crew professional and courteous?	YES NO

5.	Was your home left clean after the installation?	YES NO

6.	Did someone from Mid American explain the proper operation and maintenance of your new equipment and provide you with the owner's manuals?	YES NO

7.	Would you recommend Mid Americant to your friends or family?	YES NO

8.	Would you call our company again for your heating and air conditioning needs?	YES NO

9.	May we add your name to our satisfied customers list and use you as a reference?	YES NO

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